By Phone

You can contact us by phone Monday-Friday, from 8am to 11am and from 1pm to 4pm
Need help? (Rate may vary according to your operator)
00 33 4 78 64 55 19

By Email

Select below the department you wish to contact:

By mail

Service Hotline PNEUS ONLINE TRADING
71, chemin du moulin Carron
69570 Dardilly - FRANCE

Business Information

PNEUS ONLINE TRADING is the Dutch subsidiary of PNEUS ONLINE SUISSE whose assets total 100.000 CHF, is registered with the Geneva Business Registration Office under the number CH-660-6159008-9.

Receipt number for our declaration to the CNIL (French commission for personal information protection): 1051207

- VAT identification number in Germany: DE 815007812
- VAT identification number in Austria: AT U64442277
- VAT identification number in Belgium: BE 0806835013
- VAT identification number in Spain: ES N0034836G
- VAT identification number in France: FR 00 509379103
- VAT identification number for Ireland: IE 9736287H
- VAT identification number in Italy: IT 00129179990
- VAT identification number in Luxembourg: LU 22952987
- VAT identification number in the Netherlands: NL 819696043B01
- VAT identification number in Portugal: PT 980406129
- VAT identification number in Switzerland: CH 701 492
- VAT identification number in the UK: GB 922 9835 00

FAQ summary

Are tyres purchased online new and guaranteed?
Yes, we only sell new tyres that have the same manufacturer guarantee as tyres sold by fitting centres or autocentres.

How much does shipping cost?
Delivery is free for orders of 2 or more car tyres or motorbike tyres. Shipping costs for an order of 1 car or 1 motorbike tyre is 7€€ per tyre. For an order of 1 car tyre and 1 motorbike tyre, shipping costs 7€€ for each tyre.

How long is delivery time?
Delivery time ranges from three (3) to five (5) working days and is given as an approximate only. Therefore, delays will never result in compensations or cancellation of the order.

Do prices include VAT?
All prices on our site include VAT.

How does delivery work?
Once your payment is received, we send the items to the indicated delivery address. Delivery is carried out by a courier, which deliver on working days from 8am to 6pm.

Can I make an appointment with the delivery person?
You cannot make an appointment with the delivery person. That is why we cannot tell you in advance the time and day of your initial delivery.

More Information